National CASA

Easy Access to Data, Any Time, Any Place at National CASA 

 “I really appreciate that with JCA Answers I am able to easily find a solution for many of my database issues within the same day!”

-Selena Lau, IT Specialist, National CASA

The Raiser’s Edge is a great place to store information, but sometimes it’s difficult to quickly look up and view constituent data in a simple, clear layout. National CASA has more than a dozen staff members who use Raiser’s Edge only to look up constituents and view their registration histories. This is a challenging task for a group of users with little to no familiarity with The Raiser’s Edge. With several inexperienced users, it is also difficult for National CASA to protect mission-critical data from being mistakenly deleted or altered. National CASA’s clever use of JCA Answers addressed these problems.  Starting with a standard web-based JCA Answers Profile Report, they created a new report that allows their users to look up constituents and quickly see lists of their registration information. JCA Answers is so user-friendly that new employees were able to access registration information with no training at all. Because it is web-based, National CASA staff can access it through their intranet.  While the original source data is housed in Raiser’s Edge, the staff can get the very specific information they need with just a few clicks and without ever logging into Raiser’s Edge.

The National Court Appointed Special Advocate (CASA) Association, together with its state and local members, supports and promotes court-appointed volunteer advocacy for abused and neglected children so that they can thrive in safe, permanent homes.